Agile is “the ability to create and respond to change”. Over time Agile has developed into a framework that provides businesses agility, allowing them to remain flexible in their approach to getting work done. Defined roles, small batches of work and regular schedule all contribute to a focus on product delivery while minimizing risk.

ServiceNow Agile Development 2.0 provides an agile software development environment on the basis of the Scrum framework. This approach enable the development of software throughout the lifecycle— from idea to delivery—with significantly increased visibility for all parties involved. ServiceNow Agile solutions also pull software development workflows together into one solution and connect them to other ServiceNow workflows.

As planning across multiple teams is often problematic, ServiceNow optimizes the process with useful tools such as Scrum program board that provides a single view from which to visualize multiple agile teams, manage dependencies across those teams, and assess team capacity versus load. Unified backlog envelopes all the tasks and preconfigured dashboards offer performance analytics for epics, sprints, releases and teams. You can also manage your team’s work on the go with the help of agile management mobile.

Some of the benefits of Agile include:

• The ability to quickly pivot away from suboptimal solutions
• Continuous improvement due to regular retrospectives
• Reduced risks due to shorter timeboxes and quality integrated into the team