Managing the crisis

Out of the crisis in 12 steps

Before a crisis

Implement early warning system

  • Define and prepare a crisis intervention team
  • Implement indicators for the early identification of risks
  • Create and maintain a reaction/emergency plan

During the crisis

Consistently doing the right thing. Joining forces.

  • Activate crisis intervention team
  • Business Continuity Management (Quick Check)
  • Planning and managing rollback

After the crisis

Take the offensive.

  • Identify potentials and implement measures (cost reduction, supply chain/process optimization, automation, risk reduction)
  • (Re)start cost reduction or operational excellence program
  • Develop new business models and innovations

What can be done quickly to improve your own situation?

Currently, knowledge is missing or critical knowledge carriers have fallen out. You need short-term support to keep projects and daily business running.

Your goal

  • Short-term filling of vacancies by suitable executives/ project managers/ experts
  • Quick familiarization with the task
  • High capacity for teamwork and social competence
  • Transparency and measurability of performance

Our solution approach

  • Our pool of consultants includes proven experts in the subject areas: Project, process and change management, agile methods (SCRUM, Design Thinking), business transformation/ operational excellence, human resources management (interim managers)
  • Our consultants have project experience in service and manufacturing industries and are internationally applicable
  • Certifications such as Master Black Belt, (SAFe) SCRUM Master, Service Now CSA, Project Manager (Prince2), Quality Manager (DGQ) give you a good feeling to work with real knowledge carriers
  • We integrate ourselves into your reporting processes and offer transparent service recording and billing

Additional services

  • We are happy to transfer our knowledge to your employees. For this purpose we offer a comprehensive portfolio of training and coaching.

Business Continuity Quick Check - Have you thought of everything?

Your challenge

Unforeseeable events affect your business. The loss of suppliers, employees or customers causes additional risks and costs. You don't have time for lengthy analyses and have to take action quickly. At the same time, employees and partners are to be taken along in the change and informed in the right way.

Your goal

  • Reacting to daily changing conditions
  • Identify relevant risks
  • Take adequate countermeasures quickly
  • Ensuring financial stability

Our solution approach

  • Evaluate your current situation with our Quick Check via video conference
  • Our Quick Check addresses these areas: management, finances, personnel, IT, production, sales, purchasing
  • Procedure according to proven best practice approach
  • Record relevant information within 2 hours
  • Result with action plan is available within one day

Additional services:

  • Creation of a communication plan for the control of crisis management
  • Support in the implementation of measures (on demand, remote)
  • Provision of interim managers or experts in case of failure of critical resources
  • Coaching and training of your employees during the conversion (also virtual)

Take advantage of our experience to successfully guide your company through the current challenge. We offer you the relevant expertise from one source.

The Business Continuity Quick Check enables the highest possible degree of improvisation with a simultaneous structured approach.

Interview with Frank Bornhöft, COO of PROCISE, about the Business Continuity Quick Check on SWR 4.

The recording of our webinar "Business Continuity Quick Check" from March 31st, 2020 is available on YouTube.

Your challenge

Unforeseeable events endanger your business. You don't have time for lengthy analyses and have to take action quickly. At the same time, employees and partners must be taken along in the change and informed in the right way.

Your goal

  • Agile and quorate crisis management that reacts quickly to changing conditions
  • Employees and partners should be taken along in the crisis
  • Introduction of effective measures to stabilise operations
  • Creating transparency with regard to the effectiveness of measures

Our solution approach

  • Establishment of a quorate and available crisis intervention team (task force)
  • Provision of a communication management system to support crisis management (collecting and distributing information)
  • Implementation of a control and reporting system to obtain a current status in the crisis
  • Provision of technical solutions to simplify team collaboration (also in virtual teams)

Additional services

  • Reinforcement of the crisis intervention team with additional experts (executives, change management, IT security, project management...)
  • Support of your organisation in the implementation of measures (also remotely)
  • Provision of interim managers in case of loss of critical resources
  • Improving productivity and cohesion in the home office (for employees and managers)
  • Coaching and training of your employees during the changeover (also remote)
  • Check and optimization of the technical infrastructure (for virtual working)

Your challenge

You are in crisis mode and must react quickly to daily changing conditions. At the same time, employees and partners must be taken along and informed in the right way. They regularly need up-to-date, reliable information and data as a basis for decision-making.

Your goal

  • Relief of crisis management in the acquisition and preparation of information
  • Provision of daily updated information and reports for crisis management

Our solution approach

  • Provision of experts for the collection and processing of information and data
  • Conducting a stakeholder analysis and creating a communication plan (who needs what information?)
  • Collection of relevant information inside and outside the company
  • Preparation and distribution of information/reports tailored to the target audience.
  • Provision of a cockpit with communication platform for crisis management

Additional services

  • Optimization of internal/external communication
  • Support in the implementation of measures (also remotely)
  • Provision of interim managers in case of loss of critical resources
  • Reinforcement of the crisis intervention team with additional experts (change management, IT security, project management...)
Dashboard Online tool Management

Your challenge


You are in crisis mode and must react quickly to daily changing conditions. The collection and distribution of information is time-consuming and leads to unnecessary delays. You need up-to-date, comprehensible information as a basis for decision-making.

Your goal

  • Provision of up-to-date and reliable information for crisis management
  • Preparation and provision of information appropriate to the addressee
  • Relief of crisis management in the gathering and preparation of information

Our solution approach

We offer 3 options for the use of the Business Continuity Management (BCM) Cockpit:

  1. BCM Cockpit “out of the box”
    • Introduction to the tool, demonstration of the current functionality
    • Minimal adaptation and training of an employee in the tool (for further administration)
    • Provision of the BCM Cockpit in German or English (only web browser access required) in one day
  2. BCM Cockpit “as a service”
    • Introduction to the tool, demonstration of the current functionality and extension possibilities
    • Identification of relevant stakeholders and their requirements
    • Joint adaptation of the cockpit to the business requirements
    • Provision of the BCM Cockpit in German or English (only web browser access required) in a few days
    • Creation and distribution of address-specific information (partially automated)
    • Provision of a PROCISE contact person for the further maintenance of the cockpit (remote according to agreed quota)
  3. BCM Cockpit “local”
    • Introduction to our BCM Cockpit Concept
    • Identification of relevant stakeholders and their requirements
    • Adaptation of our BCM Cockpit concept to your business requirements
    • Transfer of the concept to your local BCM platform (Sharepoint, Jira+Confluence...)
Your Expert
Frank Bornhöft
+49 69 242406619

Fellnerstraße 5, 60322 Frankfurt am Main