Which contents and methods are important for my team?

Our workshops offer you practical exercises and learnings on how to make processes more efficient, high-quality and secure and how to implement them throughout your company.

ServiceNow Integrations APIs
  • Remote optional
  • In-house booking
  • offenes Training

IntegrationHub enables execution of third-party APIs as a part of a flow when a specific event occurs in ServiceNow. These integrations, referred to as spokes, are easy to configure and enable you to quickly add powerful actions without the need to write a script. For example, you can post a message and incident details in a Slack channel when a high priority incident is created. This training will enable you to easily connect your ServiceNow platform with other thid party applications for a truly digital experience. No more need for expensive development effort. Master your own ServiceNow integration and make best use of the data that is used across your enterprise.

  • Language: German or English
  • Duration: 1 day
  • Price: 700 € (plus VAT)
  • Dates: on request
  • Remote 4 hours: 400 € (plus VAT)

Location: PROCISE, Frankfurt or as in-house training

Automation Processes Integration

Flow Designer helps process owners and subject matter experts to automate processes in a simple interface that provides natural-language-descriptions of flow logic to automate approvals, tasks, notifications, and record operations without coding while reducing development and upgrade costs compared to scripted processes. Flow Designer can also be extended by IntegrationHub or spokes to integrate e.g. Google Drive, Salesforce, Jira, and many other platforms and tools.

  • Language: German or English
  • Duration: 1 day
  • Price: 700 € (plus VAT)
  • Dates: on request
  • Remote 4 hours: 400 € (plus VAT)

Location: PROCISE, Frankfurt or as in-house training

Strategy Vision & Mission Business Model Canvas
  • In-house booking
  • Individual composition

Economic success is often linked to a good strategy. Together with you, we develop a vision (what), derive the mission (how) from it and link it to your strategic fields of action. We adapt the strategy workshop exactly to your needs. Depending on the requirements and scope, topics such as values, roles, rules and communication follow. The results are transferred into a business model canvas and linked to an action plan.

Additional information

  • Training language: German or English
  • Duration: 1 or 2 days
  • Participants: max. 10 persons
  • Price: on request
Preparation Change Stabilize
  • Inhouse booking optional
  • E-Learning optional

The lasting success of projects and changes depends on the acceptance of the employees involved. Change agents have the necessary knowledge on how to prepare, accompany and effectively implement changes.

  • Training language: German or English
  • Duration: 2 days
  • Participants: max. 8 persons
  • Price: 1.500 € (excl. VAT)
  • Dates: Dec. 02 - Dec. 03, 2019
TQM, ISO & EFQM Principles Strategy & Quality
  • Inhouse booking optional

In the training you get to know the seven quality management principles. In the end, you will understand the link between strategy and quality management and how operational excellence programs contribute to achieving corporate goals.

  • Training language: German
  • Duration: 2 days
  • Participants: max. 8 persons
  • Price: 5.900 € (incl. travel expenses for Germany, plus VAT)
  • Dates: by arrangement
Optimization Coaching Implementation
  • Inhouse booking optional
  • Coaching Follow-up optional

In the course of the workshop, processes are optimized; common standards and key figures for measuring activities are defined. While employee motivation is increased, teamwork becomes more effective and economical.

  • Training language: German
  • Duration: 2 x 1 day at intervals of 2 to 4 weeks
  • Participants: max. 10 persons
  • Price: 5.750 € (incl. travel expenses for Germany, plus VAT)
  • Dates: by arrangement
Simulation Lean Six Sigma Process improvement
  • In-house booking

Get to know Lean Six Sigma as part of a practice-oriented management simulation for the finance sector!

The aim of the simulation game is to optimize a credit process with regard to lead time, quality, and costs.

Each player represents one of the departments involved in the processing of loan applications (e.g. interest calculation, credit check, credit decision, etc.).
After the first round, the process is reviewed and optimized with the aid of Lean Six-Sigma tools. The second round of the game illustrates the tremendous improvement that can be made.

You will be amazed at what you can achieve in a day.

  • Training language: German or English
  • Duration: 1 day (8 hours)
  • Price for in-house training: EUR 3,900 (plus VAT)
  • Participants: 8 – 20 people
  • Location: PROCISE, Frankfurt or as in-house training upon request
Management Simulation Lean Six Sigma Process improvement
  • In-house booking

Get to know the Lean Six Sigma method in a practical management simulation using a marketing campaign!

The objective of the simulation is to optimize a marketing campaign in terms of lead time, quality and costs.

Each player represents one of the departments involved in a marketing campaign (e.g. design, controlling, advertising).
After the first round, the process is examined and optimized using Lean Six Sigma tools. The second round illustrates the enormous improvement that can be achieved.

You will be enthusiastic about what you can achieve within one day.

  • Languages: German or English
  • Duration: 1 Day (8 hours)
  • Price: on request as In-house training
  • Participants: 10 – 16 Persons

Location: PROCISE, Frankfurt or on request in-house training

Hospital Simulation Lean Six Sigma Process improvement
  • In-house booking

Get to know Lean Six Sigma as part of a practice-oriented management simulation for the healthcare sector!

The aim of the simulation game is to optimize the process from patient admission to invoicing with regard to lead time, quality, and costs.

An in-patient goes through various phases and areas during his stay at the hospital. These depend on the diagnoses, his type of admission, his insurance status, the procedures, and the course of recovery, among other things.
After the first round, the process is reviewed and optimized with the aid of Lean Six-Sigma tools. The second round of the game illustrates the improvements that can be made.

You will be amazed at what you can achieve in a day.

  • Training language: German or English
  • Duration: 1 day (8 hours)
  • Price: EUR 475 (plus VAT)
  • Participants: 8 – 20 people

Location: PROCISE, Frankfurt or as in-house training upon request

Supply Chain Lean Six Sigma Process improvement
  • In-house booking

An example of an end-to-end supply chain between a brewery and the consumer is used to demonstrate the consequences of poor communication among businesses. After the game, participants will recognize that problems in the process (order swings/“Bullwhip Effect”) are not caused by customers but by their own actions.

The individual positions manage their stock through orders (brewery through producing goods) and are free to make independent decisions regarding orders. Everybody can order as few or as many as they want. End customer orders are predefined (on a stack of cards) and only the retailer can receive them and know the exact customer order amounts ordered by the customer each week.

  • Languages: German or English
  • Duration: 2 - 3 hours
  • Price: upon request
  • Participants: 4 – 20 Persons

Location: PROCISE, Frankfurt or as in-house training upon request

Production Lean Six Sigma Process improvement
  • In-house booking

To learn to apply Lean Six Sigma methodology and develop practical skills using a real-life example. The goal is to increase the production rate of vehicles using Lean Management tools.

Two production rounds are played. After the first production round, the key causes of poor output are identified and the production process is optimized.
Lean tools used: Value Added Analysis, Muda, Bottleneck Analysis, fine tuning of the processes.

  • Languages: German or English
  • Duration: 2 - 3 hours
  • Price: upon request
  • Participants: 7 – 20 Persons

Location: PROCISE, Frankfurt or as in-house training upon request

Your Expert
Silke Giessmann
+49 69 242406614

Fellnerstraße 5, 60322 Frankfurt am Main